Introductions This article is about SAS Company which operates much differently than other companies. SAS software was originally created by Goodnight and North Carolina State University colleagues to analyze agricultural-research data. Today, SAS is best known for sifting massive mountains of data for FORTUNE 500 companies and other organizations most people have heard of. Insurance companies use SAS to flag fraudulent claims. Retailers use SAS to find profitable places to put stores and products within those stores. More and more financial institutions use SAS to detect money laundering, as mandated by the USA PATRIOT Act and Basel II.
They also use it to sniff out fraud and to score credit applications. Goodnight has also been an active speaker and participant at the World Economic Forum, where business and world leaders discuss cross-boundary issues such as international standards, regulations and the global economic issues. Goodnight and SAS have received numerous awards and recognition in the past, including a Top 10 ranking on Fortune magazine’s 2004 list of “The 100 Best Companies to Work for in America” and a feature on an “Only the Best” segment of The Oprah Winfrey Show.
The company’s business intelligence solutions are used at more than 40,000 sites &150; including 96 of the top 100 companies that comprise the 2003 Fortune Global 500. Goodnight authored many of the procedures used in SAS software. There are three questions which would arise here that how Jim Goodnight motivates his employees by his characteristic, what motivates Jim Goodnight, and whether you like to work for SAS. Employers face major challenges when they consider the increasing difficulty of finding skilled people, a younger workforce with different attitudes about work, and a growing population of older workers heading toward retirement.
A recent study shows 85% of HR executives state the single greatest challenge they have in managing the workforce is their organization’s inability to recruit and retain good employees and managers. SAS workers have been the most loyal employees these days. In the software business where yearly turnover of 20 percent is the norm, at SAS, it’s about 4 percent. Pretty impressive! After reading this article, you will realize why SAS is the best company to work for. Comfortable Work Place Money and benefits may attract people to the front door, but something else has to keep them from going out the back.
People have a basic human need to feel appreciated and proud of their work. Recognition and incentive programs help meet that need. However, SAS is not famous for higher salary or lots of promotion. The key to their success is in creativity and provide a suitable work environment. A successful reward and recognition program does not have to be complicated or expensive to be effective. Who doesn’t like free food and relaxed break areas? Each floor has its own break area stocked with complimentary refreshments, including all the M & M’s employees can eat.
SAS spends $45,000 annually on 22 tons of the little chocolate candies. Cheering Soul Company’s most important asset isn’t raw materials, transportation systems, or political influence. It is about creative thinkers whose ideas can be turned into valuable products and services. Creative employees pioneer new technologies, birth new industries, and power economic growth. Jim Goodnight has tried to provide a very comfortable workplace for his employee to function better. Of course, sitting behind the computer for 8 hours a day would be tiring and exhausting.
Having a gym at work place and have the ability to exercise at any time of the day would help employees mind and soul to operate better. There is no restriction or rules how and when to use the gym. In SAS, employees’ gym clothing is always neat and clean because Jim Goodnight has provided them with laundry service. Jim Goodnight strategy is to increase employees’ satisfaction. He has provided flexible work hours and unlimited sick times. There is no limit to how much sick leave employees can use.
Jim Goodnight, SAS President, PhD and billionaire believes if you treat adults like adults they will act as adults. Whether you are out sick for six days or six months it is not a problem. Avoiding Turnovers Employee retention would not be an issue if all companies treated their employees as well as SAS Company does. When Jim Goodnight noticed that he is losing his female employees, he provided onsite daycare in the company. For $250 a month, employees can place their children in the day-care facility. Parents are encouraged to eat lunch and dinner with their children. The ompany cafeteria is equipped with highchairs. This was a brilliant move on his behalf because his female employees not only appreciate his effort but got more motivated to work for him. Today he has more than 51 percent female managers in SAS Company. Importance of Health Free Family Healthcare is almost impossible to find these days anywhere in the world. However, in SAS, they provide free onsite healthcare in addition to full medical, dental, vision and hearing coverage that is 100 percent paid by the company for employees and greatly subsidized for covered dependents.
Employees can elect an onsite doctor as their primary care physician, or use another offsite doctor of their choice. SAS staffs a medical clinic 24 hours a day for employees and their family members. This saves the company $300,000 a year in health insurance costs and saves thousands of hours of lost time. Weekly work hours at SAS is 35 hours per week, and all employees work five seven-hour workdays. They are encouraged not to stay past 5 p. m. Jim Goodnight Motivation But, like most leaders who do the work rather than just talk about it, Goodnight has first-hand knowledge of what issues his employees grapple with.
He understands the challenges of maintaining innovation and quality against market pressures. And he knows tired programmers make mistakes, expensive mistakes, and so he instituted a flexible 35-hour workweek. He also knows that his workers need an environment that inspires creativity. “The process of creating software is entirely intellectual,” says Goodnight. I have never seen a company who has put it all together as well as SAS Institute. Goodnight’s set of values pervades the place.
Nobody believes that he ever sat down and thought about how the way he treats employees will affect his bottom line, I think he just believed it was the right way to treat people. My Ideal Work Place I would like to work in a beautiful, love-filled environment where we spend our time and energy for the highest good of all those around us, including ourselves. Words like doubt, suspicion, gossip, competition are alien to the minds of all those who work in this place; our minds and hearts are open, and we expect only love and harmony to enter our door.
In SAS, not even I would have a comfortable work environment, great benefits, and treated like an adult; I would also be part of a family who talk about work and enjoy their time together rather than talking behind each other and just being co-workers. Conclusion Loyalty can’t be bought by benefits and perks, but SAS appears to have created a workplace where employees know they are cared for, trusted, and treated like adults. In SAS, there’s on-site health care and day care, even laundry service and car-detailing.
They can munch on the famous free M and for those who overindulge in same, there’s a health club in which to work them off. As a human being, you would want to work for a company that respect your needs, treat you as an adult, and create a comfortable workplace. References http://www. cbsnews. com/stories/2003/04/18/60minutes/main550102. shtml http://www. pcwelt. de/index. cfm? pid=829=125910 http://www. ida. gov. sg/InSG/Jul07/inf. html http://creativeclass. com/rfcgdb/articles/7%20Managing%20For%20Creativity. pdf http://www. mycustomer. com/cgi-bin/item. cgi? id=133019